Sales Policy for Moontopin

Effective Date: September 22, 2025

At Moontopin, we are committed to maintaining transparency, fairness, and clarity in all our sales practices. This Sales Policy outlines the terms and conditions applicable to every purchase made on our website, moontopin.com. By placing an order with Moontopin, you agree to abide by the terms described below.

1. Pricing

  • Price Variability: All prices listed on Moontopin are subject to change without prior notice due to market conditions, product availability, seasonal promotions, or updates in operational costs.

  • Taxes and Fees: Prices include applicable taxes unless otherwise stated. Any additional charges, such as shipping fees, customs duties, or handling fees, will be clearly displayed during checkout.

2. Order Acceptance and Payment

  • Order Acceptance: All orders are subject to product availability and our final approval. Moontopin reserves the right to cancel or refuse any order for reasons including stock shortages, pricing errors, or suspected fraudulent activity.

  • Payment: Full payment is required at the time of purchase. We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods available on our platform.

  • Invoice: Upon successful payment, a detailed invoice will be sent via email for your records.

3. Product Descriptions and Availability

  • Accuracy: We strive to provide accurate product descriptions, images, and specifications. However, minor variations in color, design, texture, or size may occur due to photography, screen settings, or handcrafted production processes.

  • Availability: Product availability is subject to change without prior notice. If an item becomes unavailable after your order is placed, Moontopin will contact you to discuss alternatives or process a full refund.

4. Promotional Offers

  • Terms: All promotional discounts, coupon codes, and special offers are subject to specific terms and conditions, clearly displayed during the promotion.

  • Combination of Offers: Unless explicitly stated, promotional offers cannot be combined with other discounts, vouchers, or deals.

5. Order Modifications and Cancellations

  • Review Your Order: Once an order is confirmed and payment is processed, modifications or cancellations may not be possible. Please carefully review your order before completing the purchase.

  • Assistance: For urgent issues or special requests, contact our customer support team immediately at:

6. Non-Transferability

  • Final Ownership: All sales are final. Products purchased from Moontopin are non-transferable unless explicitly agreed upon with our customer service team.

  • Transfer of Title: Ownership and title of purchased products will transfer to the customer upon successful payment.

7. Final Sale and Returns

  • Final Sale: Except in cases where products are defective, damaged upon arrival, or significantly not as described, all sales are considered final.

  • Return Policy: For detailed information regarding returns, refunds, or exchanges, please refer to our Refund and Returns Policy.

8. Shipping and Delivery

  • Please refer to our Delivery Policy for details on shipping methods, estimated delivery times, tracking information, and handling of lost or damaged packages.

  • Moontopin is committed to ensuring safe and timely delivery, but cannot be held responsible for delays caused by customs, weather, or other unforeseen circumstances.

9. Customer Support

Our dedicated team is available to assist with any questions, concerns, or special requests regarding your order:

We value your trust and strive to provide exceptional service, high-quality products, and a seamless shopping experience.

By placing an order with Moontopin, you acknowledge that you have read, understood, and agreed to this Sales Policy in full. Thank you for choosing Moontopin—where unique style meets quality craftsmanship.